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EcoEntradas.com cookie policy


Last updated: 30 October 2026

1. Identification of the controller

In compliance with Article 22.2 of Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE), with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and with Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), information is provided on the use of cookies and similar technologies on EcoEntradas.com.

Controller: LfanTink S.L.

Trade name: EcoEntradas.com

NIF: B76318112

Registered office: Calle Virgen de la Peña, 2, 35600 Puerto del Rosario, Las Palmas, Spain.

Email: [email protected]

Telephone: +34 928 296 726

Website: https://www.ecoentradas.com

2. What are cookies?

Cookies are small information files that websites may store on the user's device when the user accesses them through a browser.

These files make it possible to remember information related to browsing, maintain sessions, manage certain preferences and provide functionalities necessary for the operation of digital services.

Cookies may be temporary, disappear when the browser is closed, or remain stored for a specified period.

In addition to cookies, similar technologies may exist, such as the browser's local storage, which make it possible to save or retrieve information on the device.

For the purposes of this policy, the term "cookies" also covers those similar technologies to which the corresponding regulations apply.

3. What do we use cookies for?

EcoEntradas.com may use cookies for the following purposes, according to the functionalities and services actually enabled:

  • To allow the technical operation of the platform.
  • To maintain browsing and authentication sessions.
  • To manage ticket selection and purchase processes.
  • To temporarily retain information necessary for reservations.
  • To protect forms and transactions against fraudulent requests.
  • To facilitate the processing of payments.
  • To remember certain user preferences.
  • To ensure the security and stability of the systems.
  • To analyse the operation of the website, where a valid legal basis exists and the legal requirements are met.
  • To provide other functionalities expressly notified to the user.

Cookies will be used only for the stated purposes and in accordance with the applicable legal requirements.

4. Types of cookies according to their purpose

4.1. Technical or strictly necessary cookies

These are those that are essential to allow browsing, to use the functionalities requested or to ensure the proper operation of certain services.

On EcoEntradas they may be used, where necessary, to:

  • Maintain sessions.
  • Manage authentication.
  • Protect forms against CSRF attacks.
  • Maintain the continuity of a purchase.
  • Temporarily manage the selection of tickets.
  • Allow access to requested functions.
  • Maintain the security of transactions.
  • Remember consent preferences regarding cookies.

These cookies will be exempt from the consent requirement where they meet the conditions established in Article 22.2 of the LSSI-CE.

Their use does not authorise the processing of personal data for any purpose other than that which is technically necessary.

4.2. Preference or personalisation cookies

They make it possible to remember certain options selected by the user.

They may be used, where applicable, to store preferences such as the display language or other configuration options.

Where these cookies are strictly necessary for a functionality expressly requested by the user, they may be exempt from consent under the conditions provided for by law.

In all other cases the corresponding consent will be requested.

4.3. Analytics or measurement cookies

They make it possible to obtain statistical information on the use of the website.

They may be used to understand how pages work, detect errors, analyse performance and improve the browsing experience.

Analytics cookies subject to consent will not be installed or activated before consent is obtained.

Certain audience-measurement solutions strictly limited to anonymous statistics could be exempt from consent where they meet all the conditions established by the regulations and the criteria of the Spanish Data Protection Agency.

4.4. Advertising cookies

Advertising cookies make it possible to manage, measure or personalise advertising content.

Where EcoEntradas incorporates advertising technologies that require consent, they will remain disabled until the user validly gives it.

The user will not be considered to accept personalised advertising merely by accessing the website or purchasing a ticket.

4.5. Third-party cookies

These are those stored or managed through domains or services other than those of the website owner.

Certain integrations, such as payment services, multimedia content, maps or external functionalities, may involve third-party cookies.

The existence and purpose of these cookies will depend on the providers actually used and on their configuration.

EcoEntradas will provide information on the third parties that use cookies where applicable and will request the consent that is required.

5. Cookies according to who sets them

First-party cookies: those sent to the user's device from a domain or equipment managed by EcoEntradas in order to provide the requested service.

Third-party cookies: those sent from domains or equipment managed by other entities.

Whether a cookie is first-party or third-party does not, by itself, determine whether it requires consent.

The requirement will depend mainly on its purpose and on the applicable legal conditions.

6. Cookies according to their duration

Session cookies: they are used for the duration of the browsing session and normally disappear when it ends.

Persistent cookies: they remain stored for a specified period or until the user deletes them.

The duration of each cookie must be proportionate to its purpose.

EcoEntradas will seek to avoid unnecessary retention periods and will review the durations of the cookies used.

7. Cookies related to the purchase of tickets

EcoEntradas.com offers purchase and reservation functionalities that may require mechanisms for the temporary storage of information.

These functionalities may include:

  • Identification of the purchase session.
  • Management of the basket.
  • Temporary retention of the selected tickets.
  • Continuity of the payment process.
  • Protection of requests.
  • Recovery of technical session information.
  • Prevention of duplicate transactions.

Where cookies are strictly necessary to provide the purchase service expressly requested, they may be used without prior consent, in accordance with the applicable legal exception.

The use of these cookies does not constitute authorisation to carry out advertising tracking of the buyer.

The duration of a cookie does not necessarily determine the time for which a ticket or seat remains reserved.

Reservation periods are governed by the conditions of the purchase process and by EcoEntradas' availability-management systems.

8. Cookies and payment providers

Payment procedures may integrate services of specialist providers.

These services may use cookies or similar technologies to authenticate transactions, manage security, prevent fraud or complete transactions.

The installation and use of these technologies must comply with the applicable regulations and with the specific purpose of the service.

Where a provider independently determines certain purposes and means of the processing, it will be the controller of that processing in accordance with the legislation applicable to it.

The use of an external provider does not release EcoEntradas from compliance with its own legal obligations.

9. Consent to the use of cookies

Cookies that are not exempt from the consent requirement may be used only after valid authorisation has been obtained.

Consent must be:

  • Freely given.
  • Specific.
  • Informed.
  • Unambiguous.
  • Given by means of an affirmative action.

Consent will not be understood to have been given by mere browsing, silence, inactivity or the existence of pre-ticked boxes.

Acceptance of the General Conditions of Purchase or of the Privacy Policy will not be equivalent to accepting non-essential cookies.

The user may accept all optional cookies, reject them or configure their preferences.

The options to accept and to reject will be offered with an equivalent presentation and without additional difficulties in rejecting.

10. Management and modification of preferences

The user may change their cookie preferences at any time through the configuration mechanism enabled on EcoEntradas.com.

From that mechanism the user may:

  • Consult the categories of cookies.
  • Accept optional cookies.
  • Reject optional cookies.
  • Enable or disable categories where applicable.
  • Withdraw consent previously given.

Withdrawal of consent will be as easy as giving it and will not affect the lawfulness of processing carried out before the withdrawal.

Where consent is withdrawn, EcoEntradas will cease to use the affected cookies to the extent required and will adopt the corresponding technical measures.

Access to the preferences panel:

Configure cookies

This access must remain available and functional on the website.

11. Consequences of rejecting cookies

The user may reject non-essential cookies without this, as a general rule, preventing browsing of the website or use of the basic purchase functionalities.

Strictly necessary cookies may continue to be used where the legally provided exemption conditions are met.

Rejection of certain optional cookies could prevent the use of ancillary functionalities that depend on them.

EcoEntradas will not unduly condition the purchase of tickets on the acceptance of analytics or advertising cookies.

12. List of cookies used

In order to ensure transparency, EcoEntradas will maintain an up-to-date inventory of the cookies and similar technologies actually used.

The published list must identify, where applicable:

  • Name of the cookie or technology.
  • Controller or provider.
  • Domain from which it is installed.
  • Purpose.
  • Duration.
  • Category.
  • Whether consent is required.
  • Information on third parties and international transfers where applicable.

The specific inventory must be incorporated into this policy once the production configuration of EcoEntradas.com has been technically verified.

Cookies or providers that are not actually present will not be included, nor will detected cookies that require information to be given to the user be omitted.

13. Retention of consent preferences

EcoEntradas may retain the minimum information necessary to remember the user's cookie preferences and, where applicable, to evidence the consent given.

This information may include the choice made, the date, the version of the information presented and other data strictly necessary to justify compliance with legal obligations.

Its retention must be proportionate and limited to the legally justified periods.

Where the purposes or the cookie providers change substantially, the information will be updated and new consent will be requested where this is required.

14. Processing of personal data

Certain cookies may make it possible to identify a person or make a person identifiable, for example through identifiers associated with a session or information about their browsing.

Where there is processing of personal data, the GDPR and the LOPDGDD will apply.

The user may consult the information relating to the purposes, legal bases, recipients, retention and rights in the Privacy Policy of EcoEntradas.com.

Consent to install a cookie, where necessary, does not automatically replace compliance with the other data protection obligations.

15. International transfers

The use of certain providers may involve access or processing from countries located outside the European Economic Area.

Where international transfers of personal data take place, the requirements of Chapter V of the GDPR must be met.

As applicable, adequacy decisions, standard contractual clauses or other valid legal mechanisms may be used.

Information on the transfers actually carried out and the applicable safeguards will be provided to data subjects in accordance with the regulations.

16. Browser settings

In addition to the preferences panel available on EcoEntradas, the user may manage cookies from their browser.

The main browsers offer options to view, block or delete cookies.

You can obtain more information on the official pages:

Google Chrome:
https://support.google.com/chrome/answer/95647

Mozilla Firefox:
https://support.mozilla.org/es/kb/limpiar-cookies-y-datos-de-sitios-en-firefox

Safari:
https://support.apple.com/es-es/guide/safari/sfri11471/mac

Microsoft Edge:
https://support.microsoft.com/es-es/microsoft-edge

Disabling strictly necessary cookies through the browser could affect the operation of certain features, such as the maintenance of sessions or purchase processes.

Managing cookies through the browser is complementary and does not replace the information and consent mechanisms that EcoEntradas must provide.

17. Updates to this policy

EcoEntradas may amend this Cookie Policy in order to adapt it to regulatory changes, criteria of the supervisory authorities or changes in the technologies used.

The current version will be available on the website, with an indication of its update date.

Where the purposes or circumstances of the processing change in such a way that it is necessary to obtain new consent, it will be requested before the affected cookies are used.

18. Rights and contact

Users may exercise the rights that correspond to them under the GDPR and request additional information on the use of cookies and similar technologies.

To do so they may contact:

LfanTink S.L. — EcoEntradas.com

Calle Virgen de la Peña, 2

35600 Puerto del Rosario

Las Palmas, Spain.

Email: [email protected]

Telephone: +34 928 296 726

Website: https://www.ecoentradas.com

If the user considers that their rights have been infringed, they may lodge a complaint with the Spanish Data Protection Agency:

https://www.aepd.es

19. Applicable legislation

This Cookie Policy is governed mainly by:

  • Law 34/2002 on Information Society Services and Electronic Commerce.
  • Regulation (EU) 2016/679, the General Data Protection Regulation.
  • Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights.
  • Applicable criteria and guidelines of the Spanish Data Protection Agency and of the European Data Protection Board.

EcoEntradas.com — LfanTink S.L.

Last updated: 30 October 2026.

Customer service


logo ecoentradas
928 296 726
taquilla@ecoentradas.com
C/ Virgen de la Peña, 2, 35600. Puerto del Rosario, Las Palmas
Monday to Friday: 08:00 – 20:00

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